This one's for Tom who is out of town ... and for anyone else who has struggled with tech support. Created by xkcd, to whom I proffer many thanks for allowing me to share it with y'all.
Funnily enough I have just made a written complaint to my ISP about my last experience with their technical 'support'. Hrmmph. So much like this scenario. Woman kept trying to tell me I had a problem with my modem-router. We had this convo for over an hour. Three people later, problem sorted. They had changed my username and password unilaterally, with no notification whatsoever!!!!!
Oh, he must use Cable One as well. This has been my life for the last two months.
ReplyDeleteFunnily enough I have just made a written complaint to my ISP about my last experience with their technical 'support'. Hrmmph. So much like this scenario. Woman kept trying to tell me I had a problem with my modem-router. We had this convo for over an hour. Three people later, problem sorted. They had changed my username and password unilaterally, with no notification whatsoever!!!!!
ReplyDelete