From my quote journal, a bit of fun (and truth) from advertising maven David Ogilvy.
When a client proves refractory,
Show a picture of his factory.
If the boss still moans and sighs,
Make his logo twice the size.
But only in the direst cases
Ever show the clients' faces.
David Ogilvy
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(If you're leaving an anonymous message because of trouble entering the system, please "sign" with a "moniker" of some sort at the end of the message. All truly anonymous messages will be deleted as spam. Thanks!)